Organiser and Billing Terms

These Organiser and Billing Terms supplement the Terms of Use, the Privacy and Data Policy, and the Acceptable Use Policy.

• You are responsible for who you invite, approve, remove, or give admin permissions to.
• You must not invite or approve users under 18.
• You must make sure organisation names, logos, branding, pool names, event names, and descriptions are lawful and suitable.
• You must have permission to use names, logos, trademarks, club marks, images, and other submitted content.
• You must handle participant disputes, moderation, and league rules fairly and consistently.
• You must not ask ScoreSocial to process data, payments, or content in a way that breaches law, these terms, or app-store/platform rules.

Organisation names, logos, display names, event names, pool names, draw labels, descriptions, screenshots, and other submitted content must comply with the Acceptable Use Policy. ScoreSocial may remove or alter content that creates legal, safety, intellectual property, regulated gaming, app-store, or user-harm risk.

Organisers must respond appropriately to reports about abusive content, impersonation, unlawful content, data concerns, or unsafe behaviour.

ScoreSocial acts as an independent controller for account management, authentication, security, diagnostics, support, billing, platform administration, and legal compliance. Organisers may act as controllers for decisions about who joins an organisation, how members are managed, how the organisation is named or branded, and how a league, event, or pool is administered.

Where ScoreSocial processes organisation data for platform operation, hosting, support, security, diagnostics, and related service purposes, organisers must use the service only in accordance with these terms and the Privacy and Data Policy.

Paid organiser self-serve checkout is not available in this release. Paid access is handled by invitation or direct support contact only.

Where organiser billing is made available, Stripe may handle checkout, subscription management, billing portal access, invoices, payment method handling, tax-related metadata, and subscription webhooks. ScoreSocial stores subscription metadata such as Stripe customer ID, subscription ID, plan, status, renewal or cancellation state, and webhook event metadata. ScoreSocial does not store full card numbers.

Plan features and limits may vary by organisation plan and may change over time. If a paid subscription is made available to an organiser, renewal, cancellation, tax, failed-payment, chargeback, and refund handling will be explained before checkout or through the Stripe billing portal.

Fees are refundable where required by law or where ScoreSocial chooses to issue a goodwill credit or refund. Cancellation may reduce or remove paid features after the relevant billing period or payment status changes.

Personal product exports are available to signed-in users on every league plan and may not include every item of personal data. Statutory data rights requests are handled through the process on the Data Export and Subject Access Requests page.

Organisation closure may involve member data, prediction history, billing records, audit logs, exports, storage objects, support records, provider logs, and retention exceptions. Organisers can request closure through support@scoresocial.app.

ScoreSocial may suspend, downgrade, remove, or terminate organiser access, organisations, content, or paid features where there is misuse, non-payment, security risk, legal risk, app-store risk, breach of these terms, or breach of the Acceptable Use Policy.

Organiser support: support@scoresocial.app. Privacy requests: admin@scoresocial.app.